Where do you deliver?
NZ: We can deliver nationwide (excluding PO boxes). Get your orders in before 1pm and...
North Island customers should receive their parcels the next day. If you are in the South island, please allow for 2 days to receive your order. Orders placed on a Friday will most likely be delivered the following Monday.
Rural customers: PLEASE SLECT THE RURAL SHIPPING OPTION and allow 2-3 days for delivery.
Australia:
Please allow 8-10 days for your parcel to arrive.
Shipping is charged between NZ$15-20 depending on the size of the order. Please allow -10 working days once you have received confirmation your order has been sent.
Worldwide:
We can ship worldwide at a flat rate of $35 for parcels under 2kg. We will notify you if your order goes over this quota- however this is not very likely.
Please note
Our International shipping is sent untracked - this allows us to keep the cost down. Petite Eats is not liable should the items go missing in the post.
For any purchases outside of New Zealand you may be required to pay customs charges and/or duty tax on your orders. Petite Eats is not responsible for and will not reimburse any of these charges and duties. Customs charges and duties are the responsibility of the customer and will not be refunded. We do not offer refunds if you refuse the package if any of these charges are applied.
Do you deliver to rural addresses?
We do for NZ customers, just select the rural shipping option when you are checking out.
Unfortunately, we are unable to deliver to PO boxes.
Can we pick up from you in Papamoa?
Yes of course. Just select the Pick Up option and wait for an email when it is ready to collect and the address. We only offer pick ups Mon-Thurs between 9:30-2:30. We can sometimes arrange collection times outside of this - please email em@petiteeats.co.nz to arrange.
Do you offer FREE shipping?
Yes, we do when you spend a certain amount...
NZ: FREE SHIPPING for orders over $80
AUZ: FREE SHIPPING for orders over $150
WORLDWIDE: FREE SHIPPING for orders over $200
Do you offer Layby?
We sure do!
Feeding Essentials:
What are your feeding essentials made from:
Most, if not all of our products are made using silicone. We have chosen this because of the natural anti-bacterial and mould resistant qualities. Silicone is super practical, as it can be safety heated in the microwave, oven, kept in the freezer and best of all put in the dishwasher. Silicone is super durable meaning our products are going to last a long time.
What products do you recommend for just starting solids?
- A silicone bib, First Spoon Set, Sippy Cup and a silicone bowl. Our feeders and freezer trays are a great way to start introducing solids and for ouchy gums.
How do I get the best suction out of my bowl or plate?
Press in the centre of the bowl to push the air out.
How do I clean the silicone products?
Our silicone products are dishwasher safe (top rack). You can also hand wash using warm soapy water. If they are starting to taste soapy, follow the instructions on this blog.
Do your products stain?
No, they should not stain if the are looked after correctly. After use, rinse well and use a gentle scrubbing brush to remove food residue and then pop straight into the dishwasher.
FOOD RANGE
How is your product made?
We use a range of superfood powders and fruits & vegetables to create out instant puree powders. The nature of the powders locks in nutrients without the need for high heat (which can destroy nutrients)
How do you make the purees?
Simply add pre-boiled water, mix and serve - how easy is that?
Are your pouches low in sugar?
Yes - all our pouches are less then 5.2g of sugar per serve compared with up to 16g with other supermarket brands
Where can we buy your pouches?
Our online store, selected New Worlds across NZ, Pak N Saves and Four Squares, and some amazing retailers. Check out our stockist page for all the details.
Can you travel with your pouches?
YES - they are perfect for travel being that they are lightweight and so easy to prepare.
Are they organic?
We use organic quinoa and other organic ingredients where we can. Due to supply of ingredients we cannot always guarantee this.
Do you have vegetarian options?
YES - we have Beet and Berry Fusion and Veggie Medley which are vegetarian
How did you develop the pouches?
We did a lot of research and worked with an amazing nutritionist based in Papamoa who helped advise us and develop recipes.
Where are they made?
Made in NZ